Order Desk
Orders, Run Like an Inbox.
Say goodbye to generic "Unfulfilled" statuses and hello to custom folders, timelines, and automation built for how you actually work.
Custom Workflow Folders
Built for your exact stages, not theirs.
"Unfulfilled" isn't helpful when an order needs sizing, engraving, and a certificate of authenticity. Create custom folders that match your exact operational stages.
- Move orders automatically or manually
- Track SLA aging per folder to spot bottlenecks
- Trigger customer emails when orders enter a specific folder
Production Board
1. Needs CAD Approval4 orders
2. At Foundry12 orders
3. Setting & Polish2 orders
Order #1042 · Timeline
Today, 2:15 PM
Shipping label generated
Today, 10:00 AM
Sarah marked as "Passed QA"
Yesterday
Customer placed order #1042
Complete Order Timeline
Never wonder what happened.
Every status change, note, email sent, and payment capture is logged in a unified, uneditable timeline — visible to your whole team.
- Leave internal notes for the team
- Integrated shipping label generation